Assholes
Working Tech Support for an ISP is not the horrific job experience I thought it would be. Although I am strapped to a headset in a cube farm for thirty seven and a half hours a week, it's much like being at home surfing the internet minus the Stileproject. The moitor is a little bit smaller at work, and I get nasty stares for putting my big ass feet on the desk, but I don't really have too many complaints. The place is air-conditioned, my boss, or any of my superiors rarely if ever talk to me, no bullshit meetings, no quotas, and very low expectations. The dissapointment is as low as my expectations, so its worth the money for now.
What pisses me off the most are Assholes. I understand that people get fucked around sometimes by their local office; technicians miss apointments then lie about it, they have no connection for weeks, service gets shut off in error, etc. These thing I would be pissed off about too, and I understand callers being irate. They start off pretty pissy, but calm down whe I explain I'm just some guy in some call center in Canada, just doing my best to help em out with issues that are completely out of my control. The real Assholes just seem to like chewing people out on the phone becuase they are insecure, ignorant, self reitchous cocksuckers. They fall into two main catagories.
1. The Assholes that want something for nothing
These Assholes are the ones that tear my head off becuase their internet has been down for the last seven and a half minutes They always want credit for the downtime that amouts to about six cents, and they 'need' internet for their business. I guess buying beanie babies on E-Bay and jerking off to porn is a business now. When they get told that they have a residential service that is basically for entertainment, like cable TV, and right in the contract is NOT FOR PROFIT, and they should have a commercial account, they lose it. Almost always the internet is not working because they didn't pay the bill, or they were disabled for some kind of abuse. I find it totally amusing how tough these assholes sound on the phone, it doesn't even faze me at all anymore. I've worked in sales before and the people that were Assholes like that on the phone quickly changed their tune when they walked in to see the gentle man on the phone is a six foot three, two hundred twenty something pound, shaved head, stern lookin mofo. I've worked as a door man in a bar, and the drunk Assholes that actually threaten to kick my ass always thank me for not beating theirs when they show up the next weekend sober. But these phone Assholes I will never get a chance to meet face to face to put them in their place.
2. to be continued.
Its Wednesday night and the dollar beers at the MAX are calling my name, feel free to join the lurking.
What pisses me off the most are Assholes. I understand that people get fucked around sometimes by their local office; technicians miss apointments then lie about it, they have no connection for weeks, service gets shut off in error, etc. These thing I would be pissed off about too, and I understand callers being irate. They start off pretty pissy, but calm down whe I explain I'm just some guy in some call center in Canada, just doing my best to help em out with issues that are completely out of my control. The real Assholes just seem to like chewing people out on the phone becuase they are insecure, ignorant, self reitchous cocksuckers. They fall into two main catagories.
1. The Assholes that want something for nothing
These Assholes are the ones that tear my head off becuase their internet has been down for the last seven and a half minutes They always want credit for the downtime that amouts to about six cents, and they 'need' internet for their business. I guess buying beanie babies on E-Bay and jerking off to porn is a business now. When they get told that they have a residential service that is basically for entertainment, like cable TV, and right in the contract is NOT FOR PROFIT, and they should have a commercial account, they lose it. Almost always the internet is not working because they didn't pay the bill, or they were disabled for some kind of abuse. I find it totally amusing how tough these assholes sound on the phone, it doesn't even faze me at all anymore. I've worked in sales before and the people that were Assholes like that on the phone quickly changed their tune when they walked in to see the gentle man on the phone is a six foot three, two hundred twenty something pound, shaved head, stern lookin mofo. I've worked as a door man in a bar, and the drunk Assholes that actually threaten to kick my ass always thank me for not beating theirs when they show up the next weekend sober. But these phone Assholes I will never get a chance to meet face to face to put them in their place.
2. to be continued.
Its Wednesday night and the dollar beers at the MAX are calling my name, feel free to join the lurking.
posted by Adrian at 9:03 PM
2 Comments:
Oh Adrian,
You're a pussycat and everyone knows it! You may look intimidating...but we all know you wouldn't hurt a fly!
That is absolutely true, but it's rare that an Asshole yells at me to my face. That was the point I was going to make. I think. But the dollar beers got the best of me.
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